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By Will Blunt |
In part 2 of this article, you'll discover six more practical ways to derive valuable insights about your customers.
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In just 10 minutes, you'll learn how to handle customer experience mishaps with finesse. You'll also learn how to create a greater level of brand trust and loyalty despite the customer issue—and, ultimately, turn an unhappy customer into a loyal one.
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By Robyn Hannah |
Showrooming may sound like a retailer's nightmare, but it can be an opportunity for sales if you understand why it happens and how to respond to consumer needs.
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