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By Karen Talavera |
If you're in the business of building lasting customer relationships, saying "thank you" is essential. Without it, you're at greater risk of customer flight. Here's how to thank your customers via email—the right way.
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Discover how 13 companies have leveraged the influence of outspoken opinion-makers and ordinary online reviewers to boost brand awareness, foster third-party credibility, generate buzz, and increase sales.
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Are You Getting Twitter Right?
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Even as Twitter celebrates its fifth anniversary, some still aren't using it properly. Though high follower numbers are nice, you must engage in relevant, productive conversation. Here are five ways to make Twitter work for you.
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By Matthew T. Grant I had the good fortune of attending the 2011 Content Marketing Summit hosted by ten24 Web Solutions, and the experience reminded me of the power and importance of live events as part of a content marketing strategy.
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