How can texting help businesses with their marketing and operations?

To find out, Text Request surveyed professionals across a wide range of ages and industries.

An infographic (below) summarizes findings from the research.

It looks at the top SMS use cases, how people currently engage with texts from brands, and what the biggest opportunities are for businesses.

Check out the infographic:

2024 State of Business Texting infographic 

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How Texting Can Deliver Value for Businesses [Infographic]

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image of Ayaz Nanji

Ayaz Nanji is a writer, editor, and a content strategist. He is a co-founder of ICW Media and a research writer for MarketingProfs. He has worked for Google/YouTube, the Travel Channel, and the New York Times.

LinkedIn: Ayaz Nanji

Twitter: @ayaznanji